Q. I do not remember my username or
A. Please go to www.cguhsd.org
- Select Links
Forgot username or Password
- An email
will be sent to your email on file with instructions to change.
Q. I have completed the enrollment; however, the program will not allow me to submit.
A. Review your enrollment carefully. There is something that is missing or incorrect. This will be highlighted with a red *required alert.
Correct information. Continue checking all enrollment.
required fields are entered correctly the green submit button will show and
allow you submit your information. Remember
to save and logout in upper righthand corner of screen.
child and I do not have contact with other parent listed in PowerSchool, I want
the parent information removed.
take custodial court documents to the school for review. You cannot remove custodial name without
proper documentation showing the custodial rights have been severed.
Q. Do I need to submit entire court
document for custody or only the page showing custody arrangements.
A. You will need to submit the entire
court document for proof of custody.
Q. I am the legal parent; however, I am not listed as parent in
A. Please provide a birth certificate or custody papers showing legal guardianship.
am trying to create a ParentPower School account and I am getting an error
“this email address is already in use.”
A. If you have ever had a student that attended CGUHSD or graduated from CGUHSD (Casa Grande Union or Vista Grande), you have already created your parent PowerSchool account. Please contact your school so they merge the accounts together.
Q. I am getting a message that is telling me to enter my Snapcode. I was not given a Snapcode.
A. Contact your school.