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For more than 100 years, Durham School Services has been committed to the health and safety of our employees and passengers and this commitment has only strengthened during this pandemic. A number of our customers have asked questions about how we are responding to COVID-19 and how we will provide student transportation services once schools reopen. While we did not provide any student transportation services during the school shutdown, our Public Transit Division continued to provide service and we relied upon guidance from the Center for Disease Control (CDC) to direct our actions to keep our employees and passengers safe. This experience will help us as we resume student transportation services.
Durham School Services is a member of the National School Transportation Association (NSTA), which is the national association that represents private providers of student transportation services. Several members of our Executive Team are members of the NSTA Board of Directors and hold leadership positions within the association. Our Chief Safety Officer is the chair of NSTA’s Safety and Security Committee. Our participation in NSTA and our experience providing student transportation services in over 500 districts in 39 states gives us direct access to industry best practices in safety and security.
The answers to the questions regarding employee safety, student safety, and vehicle cleanliness reflect our current thinking and approach, based upon CDC guidance and our recent transit experience. We are monitoring the CDC website daily for additional information as well as information from state and federal governments and are committed to applying the latest thinking on how to provide safe transportation, as it becomes available. We also expect to engage in a great deal of dialogue with you, our partner, to prepare for school to resume. We need to be completely aligned on our process to give parents confidence in their student’s safety while riding the bus to school.