FAQ

FAQ

2020/21 Coming Soon


Q. I do not remember my username or password:

A. Please go to www.cguhsd.org

  • Select Links
  • Select PowerSchool
  • Select Forgot username or Password
  • An email will be sent to your email on file with instructions to change.

 


Q. I have completed the registration; however, the program will not allow me to submit. 

A.  Review your registration carefully. There is something that is missing or incorrect. This will be highlighted with a red *required  alert.

Correct information. Continue checking all registration.

When all required fields are entered correctly the green submit button will show and allow you submit your information. Remember to save and logout in upper righthand corner of screen.

 


Q. My child and I do not have contact with other parent listed in PowerSchool, I want the parent information removed. 

A. Please take custodial court documents to the school for review. You cannot remove custodial name without proper documentation showing the custodial rights have been severed. 

 


Q. Do I need to submit entire court document for custody or only the page showing custody arrangements.

A. You will need to submit the entire court document for proof of custody. 

 


Q. I am the legal parent; however, I am not listed as parent in PowerSchool. 

A.   Please provide a birth certificate or custody papers showing legal guardianship.  

 


Q.  I am trying to create a ParentPower School account and I am getting an error “this email address is already in use.” 

A. If you have ever had a student that attended CGUHSD or graduated from CGUHSD (Casa Grande Union or Vista Grande) you have already created your parent PowerSchool account. Please contact school so they merge the accounts together. 

 


Q. I am getting a message that is telling me to enter my Snapcode. I was not given a Snapcode.

A. Contact the school. 

Our Non-Discrimination Commitment

Casa Grande Union High School District #82 prohibits discrimination in employment and educational programs based on race, color, religion, sex, age, disability, national origin, military status, genetic test information, sexual orientation or gender identity or expression and provides equal access to the Boy Scouts and other designated youth groups.

Questions, complaints, or requests for additional information regarding these laws may be forwarded to the designated compliance coordinator(s), Mary Ann Amerson, Human Resources Director at 520 316-3360 ext. 1104 or mamerson@cguhsd.org

El Distrito Casa Grande Union High #82 prohibe la discriminación de empleo y programas educacionales basados en raza, color, religion, sexo, edad, descapacidad, origen nacional, estado militar, información de prueba genetica, orientación sexual o identidad de género, o expresion y provee acceso a los Boy Scouts y otros grupos juveniles designados.

Preguntas, quejas, o solicitudes para información adicional de acuerdo a estas leyes deben ser dirigidas a la coordinadora designada, Mary Ann Amerson, Directora de Recursos Humanos al 520 316-3360 ext. 1104, o mamerson@cguhsd.org

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